Print-friendly versionTo find out more about our site and its features please select from the links below.
Searching and navigation options
- Navigation - how to find your way around
- Search - how the search tool works
- Site map - an index of the pages within our site
- Access keys - how to access certain information using your keyboard
- Skip links - how to navigate quickly around a page using assistive technology
Site features
- Accessibility
- Text resizing
- Viewing and downloading PDF files
- Viewing and saving Microsoft Office files
- Consistent user experience
Please contact us if you require further help. We welcome your feedback.
Navigation
This website contains various types of navigation which you can use to move through the site.
Queensland Government logo
Queensland Government websites that have implemented the consistent user experience standard all display the Queensland Government logo in the top left hand corner. This logo is a link to the Queensland Government home page ( www.qld.gov.au).
Utility navigation
The first level of navigation for all pages on this site is the utility navigation at the top of each page.
From here you can link to:
- Home - the Queensland Government home page
- Contact us - contact information for the Queensland Government
- Help - tips on using this website. You are here.
- Sitemap - an index of the pages within our site
- Search - enter keywords in the box to search for information on this website.
Primary navigation
The next level of navigation is the primary navigation, which is directly under the horizontal image banner on each page. Each section contains related information.
To view the contents of a section, move your mouse over the link to view a list of topics and select the topic you require.
Secondary navigation
If a lot of information is contained within a section of the site, secondary navigation will be introduced. This secondary navigation will be specific to each section on the site, and will be found in the left-hand column of a page.
Open and close the menus by selecting the [+] or [-] symbol to the left of each menu item where available.
Features
Some pages on this site have a right-hand column that includes links to information that may of importance or interest to you such as quick links and important phone numbers.
Footer
From the footer you can link to our legal notices and information on the access keys used on this site.
Access keys
Access keys have been included to assist users with disabilities to access certain information using only the keyboard. Find out what access keys are used on this site.
Skip links
If you are using an assistive technology such as a screen reader to browse this site, skip links are provided at the beginning of the page to allow you to move quickly to key information such as the primary navigation, secondary navigation or content. The links are not visible in a graphical browser.
Logical tab order
This website has a logical tab order for navigating without a mouse. Use the tab key on your keyboard to move to the next link or field. Use shift-tab to move backwards, and the enter key to follow links and submit forms. Most browsers support these functions.
Search
The site search facility can be found in the top right hand corner of all web pages on this site.
To perform a search, enter one or more words in the search box and select 'go' (or press the 'enter' key on your keyboard).
As the search tool is insensitive to case, there is no need to use capital letters. Using words such as a, an, the or of will not improve the results of the search.
Any documents containing all your words will be displayed first, followed by documents that contain some of your words.
Each result will include:
- a number indicating its position in the ranking;
- the document title shown as a link that can be selected;
- a short summary of the document;
- the web address of the information displayed as a link that can be selected; and
- the size of the document in kilobytes.
Accessibility
This site has been designed and developed to ensure that its content is available to as many users as possible, including:
- people with disabilities who may use assistive technologies
- those with slower internet connections or less than state of the art equipment
- rural and regional users
- those with non-PC internet devices including hand held devices and mobile phones
The accessibility features available on this site include:
- access keys to access certain information using your keyboard
- skip links and a logical tab order to navigate using assistive technologies;
- instructions for resizing text
- the consistent user experience standard
Text resizing
You can make the text larger or smaller on this site, or on any website you visit by changing the settings on your computer.
To check which version of Internet browser is installed on your machine:
- open your browser
- select Help from the top menu of your browser
- select About (followed by your browser name) from the drop down list.
The screen that comes up will display which browser and version you are using.
How to change the text size in:
Microsoft Internet Explorer 5.0 or 6.0
Select View, select Text size from the menu and choose a size from the options Largest to Smallest.
Microsoft Internet Explorer 5.2 (Macintosh)
Click View, select Text Zoom and choose a size from the options 50% - 300% or Larger or Smaller.
Microsoft Internet Explorer 4.0
Select View, select Internet Options form the menu. Choose Fonts and change the size to Small or Large.
Netscape 6.0, and 4.0
Select Edit and select Preferences from the menu, a new window will open. Select Appearance from the left hand side menu within the new window. Under Fonts reset the size (for example, 10, 12, 14 and so on).
Mozilla
Select View, select Text Zoom from the menu and choose a percentage size or select Larger or Smaller.
Opera
Select View and select Zoom from the menu, and then select a size from the list.
Safari
Select View and then select Make Text Bigger to increase the font size or Make Text Smaller to reduce the font size.
OR to add and use shortcuts in the address bar -
Select View and then select Text size, two new buttons will appear next to the refresh button, a small A and a larger A. Select the large A to increase the font size or the small A to reduce it.
Viewing and downloading PDF files
The Adobe Reader that you need for viewing and printing portable document format (PDF) files can be downloaded free-of-charge from the Adobe website (link to non Queensland Government website).
Visit the accessibility section for details about navigating this site using assistive technologies.
Use the Adobe Reader to:
- view a document by selecting the link text. The document will load into the reader.
- save a document for later viewing by right-clicking your mouse on the link text and selecting Save Target As and saving the file in your preferred location.
If you have a Macintosh with a single button mouse:
- save a document for later viewing by holding down the control key while you click your mouse on the link text. Select Save Link As or Download Link to Disk and save the file in your preferred location.
To convert PDFs to HTML or text formats use the Adobe PDF files online conversion tools (link to non Queensland Government website).
Viewing, saving and printing Microsoft Office files
To view, save and print Microsoft Word, Excel and PowerPoint files you will need either Microsoft Office, or the free Microsoft Office Online viewers, installed on your computer. You can download the free Microsoft Office Online viewers from the links below:
- Word (.doc files)
- Excel (.xls files)
- PowerPoint (.ppt files)
Visit the accessibility section for details about navigating this site using assistive technologies.
To view Word, Excel or PowerPoint files
- view a document by selecting the link text. The document will load into the reader.
To save Word, Excel or PowerPoint files
- save a document for later viewing by right-clicking your mouse on the link text and selecting Save Target As and saving the file in your preferred location.
If you have a Macintosh with a single button mouse:
- save a document for later viewing by holding down the control key while you click your mouse on the link text. Selecting Save Link As or Download Link to Disk and save the file in your preferred location.
Consistent user experience
The Queensland Government has developed a consistent user experience standard, which is used on all government websites.
The purpose of the standard is to ensure that visitors:
- can find the information they need quickly and easily
- do not have to learn new navigation methods when using different agency sites
- can move from one site to another with familiarity
To make this consistent experience a reality, the standard requires that:
- agency web pages are laid out consistently, with elements such as the navigation, search button and agency name always in the same place
- navigation is based on what visitors are likely to be looking for, rather than on how departments are organised
- the underlying techniques used to create the pages ensure they are accessible to as many people as possible