Bullying in school: guidelines for effective action

by Dr Ken Rigby, University of South Australia

This a slightly modified version of an article by Dr Rigby that appeared in the Professional Reading Guide for Educational Administrators, Vol. 21, 1, Feb/March 2000.

It is now widely accepted that bullying is prevalent in all schools; that it is extremely harmful to the health, well-being and the academic progress of a substantial minority of students; and, moreover, actions taken by the school and by parents can significantly reduce its occurrence. Growing community concern about violence and peer victimisation has led, in some states, to governments insisting that schools take action to reduce bullying. Schools want to know how to respond.

Thanks to years of applied social research in the area of bullying in schools, reliable guidelines to effective action to reduce bullying in schools can be provided. Here are ten guidelines.

1.Begin with a clear, acceptable definition of bullying.
It is not the same thing as "aggression" or "violence," although elements of these may be present when bullying occurs. It is not simply a desire to hurt. Bullying is actual hurtful behaviour directed by more powerful individuals or groups against those who are less powerful. It is not the same thing as fighting or quarreling between people of about the same strength. It is typically repeated, often enjoyed by the bully or bullies, never justified. It is experienced as oppression.

2 Recognize that it may take many forms, both psychological and physical, direct as in name calling and hitting, and indirect as in exclusion and rumour spreading. Make a list of the behaviours that you see as the means by which members of the school community bully. Be sure to include teachers and parents. In identifying bullying you need to consider wherein the power imbalance lies and why the actions of the perpetrator(s) are unjustified.


3 Discover what is happening at your school between members of the school community and in what ways power is being used or abused. Much can be gleaned from everyday observations of how students interact with each other in classrooms and playgrounds, how staff treat each other, and the quality of their interactions with students and with parents. However, given the diversity of impressions observers commonly receive, it is sensible to make use of short, reliable questionnaires answered anonymously by all the parties: students, teachers and parents (see end note). These can help to assess the problem and discover what needs to be done. They can provide reliable estimates of the nature, extent and consequences for the school community of bullying at a school. We can discover how safe children feel at the school; how they are being affected mentally and physically, and how school attendance and learning is being affected by bullying. The questionnaires can give us information about where bullying is taking place and how students are reacting to it. We may note how interested students are in participating in meetings to help reduce bullying. We are able to see how the school staff and parents view bullying, and more especially what kinds of policies and actions staff and parents would support. In general, they provide sound data from which the school community can collectively make informed judgements about how to proceed.

4 Make a plan for action. This normally arises out of a general discussion of what has been discovered about bullying at the school from questionnaires, supplemented by relevant books, articles and videos. The task of producing a draft Anti-Bullying Policy for the school may be delegated to a school committee which should aim at providing a response which is widely supported. Include as committee members representatives from students and parents: their perspectives and support are essential.

5 Provide an Anti- Bullying Policy which contains these features:
(i). A statement of the school's stand against bullying
(ii). A succinct definition of bullying, with illustrations
(iii) . A declaration of the rights of individuals in the school community - students, teachers, other workers and parents - to be free of bullying
(iv) . A statement of the responsibilities of all those who see bullying going on to seek to stop it.
(v). A general description of what the school will do to deal with incidents of bullying (see point 8 )
(vi) . An undertaking to evaluate the policy in the near and specified future

The policy should reflect the views and values of members of a school community in its own unique circumstances. The means by which it is finally determined are as important as the content, for unless it helps in promoting a whole school community approach its effectiveness will be limited.

6.Talk with students individually and in groups about what can be done, and work with them. Classroom discussions are vital. Most students dislike and despise bullies. Your first aim is to convince them that it is in their interest to think about how bullying can be overcome. Next, seek to turn their feelings into actions, so that when bullying occurs more of them will act so as to discourage it by not reinforcing the bullies by smiling or showing approval. Rather (you hope) they will provide, or seek, help for the person being victimised. Aim to get more students to include victimised children in their games or befriend them in some way. Encourage students to devote time and effort working with staff to develop and implement strategies to eliminate bullying.

Here are some suggestions: about how these aims can be achieved.
(i) Role play an incident in which bullying occurs. Then discuss why such things happen at your school, what harm they do, what can be done to stop such things happening.

(ii).Have students write an essay about any conflict they have noticed going on at school. Afterwards, with their permission, read out some, have them identify what bullying is ;then seek their reactions and their suggestions about what can be done to prevent bullying. Discuss these and, if possible, reach resolutions.

(iii).Have students watch a good video that deals with bullying , eg., Only Playing , Miss; or read a good book., eg., Cat's Eye by Margaret Attwood, and discuss it afterwards. For younger children, read Don't pick on me by Rosemary Stone.

(iv). Present a relevant problem for discussion, for example: How bystanders can be encouraged to help victims rather than support the bullies.

(v) Invite those who are interested in doing something to stop bullying to form an Anti-Bullying Committee, run by an interested teacher who is prepared to listen to their ideas about what students can do to reduce bullying in their school.

An Anti-Bullying Committee can be very effective in countering bullying. Many students will in fact respond sincerely to invitations to participate in this work . They are generally much better informed about what is happening between students than are staff members. In fact, students are much more likely to go to them for help and in some cases they are more effective in solving their problems. Students on such committees are often eager to develop and employ peer mediation skills which can change the school ethos into one that discourages bullying. Finally committee members can provide the much needed link between staff and students in implementing school policy against bullying.

In establishing such a committee (a) include representatives from all the different years and aim for a gender balance (b) consider carefully whether the committee can safely include students who have been bullies in the past (this can be very useful, given that some bullies have their following) (c) provide teacher leadership that is democratic and not over-directive (d) treat all suggestions with respect but encourage ideas that are pro-social and not vindictive. Examples could include: a committee member speaking out against bullying at a school assembly; forming a welcoming group for new students, designing anti-bullying posters; making themselves available to talk with students who have a bullying problem; (e) advising staff on problems as they arise and acting as intermediaries between staff and students on issues of bullying.

7.Identify and promote staff behaviours that can have positive effects on interpersonal behaviour between students. These include (i) personally modeling pro-social, respectful behaviour and avoiding unduly pressuring or bullying students (ii) carefully monitoring student behaviour in class and at break times and discouraging bullying whenever it is observed (iii) being open to students who need support when they are being victimised by others (iv) passing on to other staff members relevant information about bullying incidents and planning jointly to remedy the situation

8. Deal appropriately with bullying incidents. It is important to recognise that incidents of "bullying" often vary widely in severity and seriousness. None should be ignored, but one needs to differentiate 'least severe', eg occasional thoughtless teasing, for which an informal "talking to" is often adequate, from 'most severe', eg continual group harassment with threats and physical injury, for which formal procedures are needed. These would normally include interviews with perpetrators and parents, possible suspensions of recalcitrant bullies, and, in some circumstances, police action, and/or the use of Community Conferences at which all the parties involved, including parents, may be present.

Many cases are of intermediate seriousness. Such bullying is in no sense "criminal" but nevertheless of serious concern. It is continual, often employing a range of bullying tactics, such as cruel or derisory remarks, occasional jostling or pushing around, rumour spreading, malicious notes and deliberate exclusion and isolation. Over time such treatment can be extremely hurtful and must be stopped. How the school responds to such cases should be a major focus for discussion and, if possible, group consensus. Many schools are now opting for a two stage process. As a first step, perpetrators are identified and spoken with individually - without threats. The teacher or counsellor shares his concern with the "bully" for the person being victimised and (once the victim's plight is acknowledged) invites the perpetrator to act in a responsible and constructive way to remedy the situation. Pioneered by the Swedish psychologist , Anatol Pikas, and known as the Method of Shared Concern, this approach often works - especially if there is careful monitoring of subsequent behaviours. In the minority of cases where this approach is not successful and the bullying continues, non-physical sanctions may be used. (The website provides detailed descriptions of alternative methods).

9.Provide help students who are being victimised by others at school.
Where possible, victims should be helped to solve the problem themselves. When this happens there is a rapid rise in the self-esteem of the person who was victimised. Teachers need to identify children whose behaviour is so provocative as to invite bullying - and point this out. They need to exercise judgement as to whether victims can reasonably overcome their problem, given the situation they are in and their capacity to overcome the odds. Something more than moral support, valuable though it can be, may be needed. The perpetrators may need to be confronted by the school authorities.

10.Work constructively with parents. Teachers often need to work with parents over cases of bullying, either because the bully's parents need to be appraised of the situation and asked to help, or because parents want help from the school because their child is being bullied. Restraint is often needed in interviewing parents of either kind. It is tempting to heap blame upon the bully and by association the bully's parents, when cooler counsel suggests that the wiser course is to share one's concern for the victim and point to how the behaviour of the son or daughter is contributing to this unhappy state. However, if one is met with denial or cynicism, the school needs to take very firm action. With parents of the victim the danger is that you will react to the understandable anger of the parent over what has happened in an over-defensive way, creating the impression that the school's reputation is more important than the child's well-being. If at the meeting the focus can be on the School Anti-Bullying Policy - which parents have helped to develop - and how it can be implemented for the good of the school and the good of the child, you are a long way towards solving the problem together.


QUESTIONNAIRES FOR ASSESSING BULLYING IN SCHOOLS

1.The Peer Relations Questionnaire (PRQ): Rigby and Slee (1993). This has been used by over 38,000 students in Australia and overseas. It is basically a research instrument which provides very detailed results and requires that analyses be done by computer.

2 The Peer Relations Assessment Questionnaires
(PRAQs): Rigby (1995). These questionnaires are much shorter than the PRQ and can be readily "scored" and collated by hand. They have been used extensively in both Primary and Secondary schools and have generally superseded the above. There are 3 of them in the package:

a. PRAQ for students (8 to 18 years)

b. PRAQ for school staff

c. PRAQ for parents of school children

Tally and summary sheets are provided, together with a handbook on administration, interpretation and suggestions for how the data can be used in developing anti-bullying strategies.

3 The PRAQ for Junior Students (aged 5 - 8 years): Rigby (2000, in press). This is a much needed version suitable for children in Junior Primary. It makes extensive use of drawings and cartoon figures in the assessment procedure.

4 The Student Relations Assessment Package (SRAP) : a computerised assessment instrument accessible through the Internet: Rigby and Barnes (2000). This can be accessed through the Internet by arrangement. Can be used in schools with adequate computing resources, it is relatively cheap to administer and the results can be obtained quickly and economically.

For further details on 1,2 and 3, please contact Dr Barrington Thomas, Editor, The Professional Reading Guide for Educational Administrators, P/O Box 104, Point Lonsdale, Victoria, 3225; Phone 03 52582340; Fax 0352583878; email profread@pipeline.com

For details on SRAP, contact Dr Alan Barnes, School of Education, University of South Australia, Magill Campus, Magill, S.A; ph 08 83024543; email alan.barnes@unisa.edu.au

Further information on the questionnaires is given at http://www.education.unisa.edu.au/bullying/

Assoc Professor Ken Rigby, Ph.D. University of South Australia, Underdale Campus, Holbrooks Road, Underdale, SA 5032, AUSTRALIA Ph. 08 83026945 Email ken.rigby@unisa.edu.au

Back to the Bullying Pages